The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.
If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.
This is to inform you of a scheduled infrastructure upgrade taking place on Sunday, 12th of April. The upgrade will start at 6:00AM AEST and is expected to last for approximately 2 HOURS. During this time, you would not be able to login into Jobpac Connect.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.
Thank you for your cooperation.
Best regards,
Jobpac Connect Team Posted on
Apr 09, 2026 - 05:12 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 02:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 01:08 UTC
Scheduled -
We're undergoing scheduled maintenance. Trimble Help is still operational but links from the product to Trimble Help may not work as expected during this time.
Apr 7, 01:07 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 00:00 UTC
Scheduled -
Trimble Help will undergo scheduled maintenance. During this time, the Help site will be operational but links from your Trimble product to Trimble Help may not work.
Apr 7, 00:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 19:00 UTC
Scheduled -
Dear Jobpac Connect customers,
This is to inform you of a scheduled infrastructure upgrade taking place on Sunday, 29th of March. The upgrade will start at 6:00AM AEDT and is expected to last for approximately 30 Minutes. During this time, you would not be able to login into Jobpac Connect.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.
Completed -
The scheduled maintenance has been completed.
Mar 28, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:00 UTC
Scheduled -
Dear Valued Jobpac Connect Customers,
To ensure the ongoing resilience and security of your data, the Jobpac Connect team will be conducting our Annual Disaster Recovery (DR) Exercise on Saturday, 28 March 2026.
Maintenance Window:
Date: Saturday, 28 March 2026
Time: 7:00 PM – 10:00 PM AEDT (UTC+11)
Please be advised that the Jobpac Connect platform will be temporarily unavailable during this three-hour window. We recommend completing all critical tasks and logging out of the system prior to the start time.
We perform these scheduled exercises to guarantee that our systems remain robust and prepared for any contingency. We thank you for your cooperation and support in maintaining these high standards of service.