The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.
If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.
This is to inform you of a scheduled infrastructure upgrade taking place on Sunday, 8th of March. The upgrade will start at 6:00AM AEDT and is expected to last for approximately 2 HOURS. During this time, you would not be able to login into Jobpac Connect.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.
Thank you for your cooperation.
Best regards,
Jobpac Connect Team Posted on
Mar 02, 2026 - 22:58 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 07:00 UTC
Scheduled -
Dear Jobpac Connect Customers,
This is to inform you of a scheduled hotfix installation taking place on Wednesday the 25th of February. The installation will be done at 4:45 PM and the system will be available during that time.
Details of the changes that will be installed are as below:
Completed -
The scheduled maintenance has been completed.
Feb 22, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 19:00 UTC
Scheduled -
Dear Jobpac Connect customers,
We would like to inform you that our team will be performing a monthly upgrade of the Jobpac Connect Application's infrastructure. This is part of our commitment to continuously improve the software and provide you with the best possible user experience.
The maintenance will take place on 22nd Feb from 6 AM AEDT and is expected to last for approximately 6 HOURS. During this time, you would not be able to login into Jobpac Connect.
In this month's maintenance, our team will be performing security and other patching on the infrastructure tier to ensure the security and stability of the system. This will involve updating the operating system and related framework to the latest version, which will enhance the performance and reliability of the application.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.