All Systems Operational

About This Site

The Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

Please bookmark this page for quick reference.

Privacy Notice - https://viewpoint.com/legal/privacy-notice

UK / EMEA Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
Viewpoint for Projects Operational
Jobpac Connect Operational
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
North America Operational
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Field Time Operational
Viewpoint Analytics Operational
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2020

No incidents reported today.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Completed - The scheduled maintenance has been completed.
Nov 26, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 09:06 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 26, 08:57 GMT
Nov 25, 2020
Resolved - All issues should now be resolved.

We are continuing to monitor the system closely & apologies for any disruption you may have experienced today
Nov 25, 18:07 GMT
Update - We are continuing to monitor for any further issues.
Nov 25, 18:01 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 16:56 GMT
Update - The issue affecting poor performance of Forms is now also resolved and we are continuing to investigate the issues experienced when creating or modifying distribution groups.

Sincere apologies for any inconvenience caused.
Nov 25, 16:08 GMT
Identified - The issue affecting navigating folder structures is resolved but we are continuing to investigate issues surrounding distribution group functionality & observed poor performance of Forms.

Apologies for any disruption caused.
Nov 25, 15:02 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 14:28 GMT
Investigating - We are aware of some issues navigating through certain areas of the application, including folder structures & distribution groups.

We are currently investigating, apologies for any inconvenience caused.
Nov 25, 13:43 GMT
Resolved - The source of the issue affecting Pentaho Self Service Portal has been identified and resolved.
Nov 25, 00:53 GMT
Investigating - We are investigating an issue affecting Pentaho Self Service Portal.
Nov 24, 23:18 GMT
Nov 24, 2020
Completed - The scheduled maintenance has been completed.
Nov 24, 20:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 19:30 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 24, 17:29 GMT
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Resolved - This incident has been resolved.
Nov 21, 01:42 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 23:28 GMT
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 17:26 GMT
Investigating - We are investigating a reporting performance issue affecting users when they access reports for Team Daily Logs or Team RFI.
Nov 20, 17:14 GMT
Nov 20, 2020
Nov 19, 2020
Completed - The scheduled maintenance has been completed.
Nov 19, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 18, 11:23 GMT
Nov 18, 2020
Completed - The scheduled maintenance has been completed.
Nov 18, 20:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 18:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 18, 11:22 GMT
Completed - The scheduled maintenance has been completed.
Nov 18, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 15:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 17, 20:45 GMT
Completed - The scheduled maintenance has been completed.
Nov 18, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 15:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 17, 20:44 GMT