All Systems Operational

About This Site

The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

Please bookmark this page for quick reference.

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UK Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Viewpoint for Projects Operational
Jobpac Connect Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Operational
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Field Time Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Viewpoint Help ? Operational
Work Center Operational
Viewpoint Traqspera ? Operational
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Europe Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
Viewpoint For Projects Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 18, 2024

No incidents reported today.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - This incident has been resolved.
Jun 13, 20:31 UTC
Update - We are continuing to monitor for any further issues.
Jun 13, 20:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 18:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 13, 17:19 UTC
Update - We are continuing to investigate this issue.
Jun 13, 16:55 UTC
Investigating - There is currently an outage in the Trimble Work Center. Users are experiencing "https://workcenter.apps.trimble.com/error" when accessing.
WE are currently investigating the issue.

Jun 13, 15:33 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - The issue preventing invoices from transferring from Automatic Invoicing to the ERP has been resolved. If you still have invoices in the Completed tab with the "Timeout error - No resolution received from the ERP for invoice #, - Please retry/send again." error, using the 'Retry all errored' button for each batch with those errors should push the invoices over to the ERP. Note that if you have already manually entered the invoices in your ERP, you will likely see a new error indicating duplicates in the ERP.
Jun 7, 18:47 UTC
Investigating - There is an ongoing issue where sending invoices to an ERP (Vista or Spectrum) are causing a timeout error. We are working to resolve this prompty.

We will provide updates on status.viewpoint.com and via Issue 114973 as soon as possible.

Jun 7, 16:20 UTC
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Resolved - The issue resulting in a "Moniker was not created yet." error when loading paginated reports has been resolved. If you have uploaded a custom report and it is still displaying the error message, you can resolve this with one of the below methods:
1. Edit the report within Analytics to make a small change to the description of the report, then save the change.
2. Delete the report and re-upload it.

Jun 4, 23:42 UTC
Investigating - There is an ongoing issue where newly-uploaded Paginated Reports are not binding to the data source correctly and are producing a "Moniker was not created yet." error when attempting to open the report.

We recommend avoiding uploading new reports while we work to resolve this promptly.

We will provide updates here and via Issue 114862 on the support portal as soon as possible.

Jun 4, 16:12 UTC