All Systems Operational

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The Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

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UK / EMEA Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
Viewpoint for Projects Operational
Jobpac Connect Operational
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
North America Operational
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Field Time Operational
Viewpoint Analytics Operational
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 26, 2020

No incidents reported today.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - This incident has been resolved.
Oct 20, 23:44 BST
Monitoring - Users have been experiencing intermittent failure logging in (“HTTP Error 500.30 error”) beginning today at 9:52am PST (12:52pm EST) and ended just after 1:00pm PST (4:00pm EST). For users already logged in, they may have encountered an ‘access denied’ error. The issue is the result of problems with our service provider that impacted the ability to log in. We believe we have fully mitigated the problem to prevent recurrence, and we are also working on a more complete fix.
Oct 16, 00:51 BST
Completed - The scheduled maintenance has been completed.
Oct 20, 16:18 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 14:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 20, 12:10 BST
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 17, 09:42 BST
Completed - The scheduled maintenance has been completed.
Oct 17, 11:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:30 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 17, 08:28 BST
Oct 16, 2020
Oct 15, 2020
Completed - The scheduled maintenance has been completed.
Oct 15, 18:05 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 14:05 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 15, 14:04 BST
Oct 14, 2020
Resolved - This issue has been resolved.
Oct 14, 18:42 BST
Identified - We are of an issue affecting PCC customers and their ability to login. The cause of the issue has been identified and we are working to resolve it.
Oct 14, 17:37 BST
Oct 13, 2020
Completed - The scheduled maintenance has been completed.
Oct 13, 16:05 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 14:05 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 13, 14:03 BST
Resolved - This incident has been resolved.
Oct 13, 15:28 BST
Identified - The issue has been identified and a fix is being implemented.
Oct 12, 20:28 BST
Investigating - Some users are experiencing an issue printing in projects configured with a custom cover sheet - the status remains "Preparing files..." but no PDF is generated. This occurs for Submittals, RFIs', and Issues, and for all Daily Log printing.
Oct 12, 17:12 BST
Oct 12, 2020
Resolved - This incident has been resolved.
Oct 12, 16:39 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 17:19 BST
Investigating - The nightly jobs that pull the latest project financials data from your Vista/Spectrum are running behind. The impact of this is that reports in Viewpoint Analytics are using data that is at least one day old.

Our teams are actively working on resolving this issue. Please check back for more updates.
Oct 9, 18:29 BST