Automatic Invoicing - Invoices getting stuck during the upload process
Update - All invoices that were in the queue have made it to the next step of the process. We will continue monitoring through tomorrow morning for any further issues.
Sep 19, 2024 - 23:44 UTC
Monitoring - A hotfix has been implemented. The system will need some time to work through a large queue of invoices, but invoices are starting to move into the next step of the upload process. We will be monitoring while invoices process.
Sep 19, 2024 - 21:43 UTC
Identified - A potential source of the issue has been identified, and a hotfix is being worked on to attempt to resolve the issue.
Sep 19, 2024 - 18:38 UTC
Investigating - We have received reports of invoices getting stuck during the upload process in Automatic Invoicing. We have escalated this issue to the development team and the issue is being investigated. For updates, check the status site here or search for issue 115952 on the Customer Portal.
Sep 19, 2024 - 15:36 UTC

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The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

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Uptime over the past 90 days. View historical uptime.
UK Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
90 days ago
99.18 % uptime
Today
Viewpoint for Projects Operational
Jobpac Connect ? Operational
90 days ago
99.18 % uptime
Today
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Operational
90 days ago
99.59 % uptime
Today
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Viewpoint Help ? Operational
Work Center Operational
Viewpoint Traqspera ? Operational
Auto Invoice Operational
90 days ago
99.5 % uptime
Today
ProjectSight Operational
90 days ago
99.6 % uptime
Today
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Europe Operational
90 days ago
99.71 % uptime
Today
Viewpoint Field View Operational
Viewpoint For Projects Operational
90 days ago
99.77 % uptime
Today
ProjectSight Operational
90 days ago
99.51 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024
Viewpoint For Projects (UK) - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 18:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 19, 15:26 UTC
Viewpoint For Projects (EU) - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 19, 15:25 UTC
Viewpoint For Projects (ANZ + APAC) - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 19, 12:29 UTC
Viewpoint For Projects (NA) - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 19, 07:55 UTC
Sep 18, 2024

No incidents reported.

Sep 17, 2024
Azure Virtual Desktop Global Issue
Resolved - This incident has been resolved.
Sep 17, 13:45 UTC
Monitoring - The issue has been identified for the Azure Virtual Desktop Services and a fix is being implemented. Services are being restored and we'll continue monitoring results.
Sep 16, 21:22 UTC
Investigating - We have identified a global issue with Azure Virtual Desktop Services. We are currently investigating in conjunction with Microsoft and will know more soon.

Please subscribe to updates for alerts on changes to the status of this issue.
Sep 16, 20:26 UTC
Sep 16, 2024
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Investigating - Customer reports of connectivity issues with ATT and Azure
Resolved - This incident has been resolved.
Sep 12, 15:23 UTC
Monitoring - A fix has been implemented and Azure services have been restored. We're continuing to monitor the situation.
Sep 12, 14:39 UTC
Investigating - We're investigating customer reports of a potential issue connecting to Microsoft Azure services from AT&T networks. More details will be provided as they become available.
Sep 12, 13:22 UTC
Sep 11, 2024
Azure Virtual Desktop Services Alert - Multiple Regions
Resolved - This Azure incident has been resolved.
Sep 11, 17:25 UTC
Monitoring - A fix has been implemented and we are continuing to monitor results.
Sep 11, 15:52 UTC
Identified - The issue has been identified and we are working quickly to apply a fix to restore services, please stay tuned for more updates.
Sep 11, 15:34 UTC
Investigating - Starting at approximately 14:30 UTC on 11 September 2024, we received customer reports alerting us to an issue impacting the Azure Virtual Desktop service across multiple regions. We are aware of this issue, and we are currently investigating. Further details will be provided as information becomes available.
Sep 11, 15:08 UTC
Sep 10, 2024

No incidents reported.

Sep 9, 2024
Traqspera Android Application Issue
Resolved - This incident has been resolved.
Sep 9, 18:47 UTC
Identified - The issue has been identified, and we are working to resolve the issue.
Sep 6, 20:02 UTC
Investigating - The Traqspera Android app is currently experiencing issues. We are investigating the issue and will update you as soon as the root cause has been identified.
Sep 6, 19:27 UTC
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
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