All Systems Operational

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The Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

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UK / EMEA Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
Viewpoint for Projects Operational
Jobpac Connect Operational
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
North America Operational
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Field Time Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2021

No incidents reported today.

Apr 15, 2021
Completed - The scheduled maintenance has been completed.
Apr 15, 17:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 14:11 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 15, 14:04 BST
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Resolved - We're investigating an issue with notifications that is preventing the invitation and creation of *new* user accounts. The issue also appears to be impacting email notifications for RFI and Issues. Adding existing users to projects is not affected.
Apr 8, 00:00 BST
Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Resolved - This incident has been resolved.
Apr 2, 01:03 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 23:25 BST
Update - We are continuing to investigate this issue.
Apr 1, 22:55 BST
Investigating - There is a widespread Microsoft Azure issue that is causing problems with logging in and accessing projects. We are working with Microsoft to rectify the issue.
Apr 1, 22:38 BST
Resolved - This incident has been resolved.
Apr 2, 01:02 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 23:39 BST
Investigating - There is a widespread Microsoft Azure issue that may impact VEC, VFC, PCC, and Cloud Workspace access. Further details can be found through the Azure status page, https://status2.azure.com.
Apr 1, 22:59 BST