All Systems Operational

About This Site

The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

Please bookmark this page for quick reference.

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UK Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Viewpoint for Projects Operational
Jobpac Connect Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Operational
90 days ago
99.56 % uptime
Today
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Viewpoint Help ? Operational
Work Center Operational
Viewpoint Traqspera ? Operational
Auto Invoice Operational
90 days ago
99.64 % uptime
Today
ProjectSight Operational
90 days ago
96.38 % uptime
Today
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Europe Operational
90 days ago
99.67 % uptime
Today
Viewpoint Field View Operational
Viewpoint For Projects Operational
90 days ago
99.74 % uptime
Today
ProjectSight Operational
90 days ago
95.54 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 02:30 UTC
Scheduled - The Viewpoint Help site will undergo scheduled maintenance and will be unavailable during this time.
Jul 23, 21:59 UTC
Jul 23, 2024
Completed - The scheduled maintenance has been completed.
Jul 23, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 02:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 22, 17:15 UTC
Scheduled - Viewpoint Help will undergo scheduled maintenance, and will be unavailable during this time. Thanks for your patience.
Jul 22, 17:14 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024
Resolved - At this time the incident has been resolved for all Viewpoint products. You may receive additional communications pertaining to your environment if applicable.
Jul 21, 01:00 UTC
Update - We are continuing to bring systems online with guidance provided by Crowdstrike and Microsoft. At this point 80% of systems are online. 100% of systems will be online by Monday.
Jul 20, 16:31 UTC
Update - We are continuing to work on a fix for this issue.
Jul 20, 14:01 UTC
Update - We are continuing to work on a fix for this issue.
Jul 20, 01:54 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 20:39 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 19:15 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 19:14 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 17:14 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 14:44 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 14:39 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 13:10 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 10:43 UTC
Update - Viewpoint for Projects services in the UK & EU regions have been restored. Performance may be degraded for some functions.

We are continuing to work on Field View and will post further updates as soon as they are available.

Jul 19, 10:38 UTC
Update - We are continuing to work urgently on patching impacted systems and will restore service as soon as possible.
Jul 19, 10:24 UTC
Update - We are continuing to work with a 3rd Party vendor to patch impacted infrastructure and will post further updates here as soon as they become available.

Please accept our apologies for the operational impact this outage is having and rest assured our Engineers are working to resolve this matter and restore services as quickly as possible.

Jul 19, 08:27 UTC
Identified - The underlying root cause has been identified.
Jul 19, 07:15 UTC
Update - We are continuing to investigate this issue.
Jul 19, 06:00 UTC
Investigating - We are currently investigating this issue.
Jul 19, 05:49 UTC
Jul 20, 2024
Jul 19, 2024
Postmortem - Read details
Jul 19, 04:22 UTC
Resolved - This incident has been resolved.
Jul 19, 03:57 UTC
Identified - We are aware of an issue with logging in / connecting to Team, Analytics, Trimble Construction One, Vista Web, Vista, Spectrum, and Trimble Work Center. We have identified that this is due to an outage with Microsoft Azure and our developers are working with Microsoft to resolve this.

To follow this issue, please see issue 115343 in the Viewpoint Support Portal or check for updates here.

Jul 18, 23:19 UTC
Resolved - All services have been restored at this time.
Jul 19, 03:57 UTC
Monitoring - Microsoft has implemented a fix for the affected customers. Services are starting to come back online, and full service should be restored within one hour.
Jul 19, 01:41 UTC
Update - Customers using Virtual Machines in Central US may experience connection failures when trying to access some Virtual Machines hosted in the region. For updated information regarding the issue, please reference issue #115343 in the Viewpoint Support Portal and subscribe to updates at status.viewpoint.com to be alerted when resolved.
Jul 18, 23:12 UTC
Investigating - An outage with our Azure services has been identified.
Jul 18, 23:11 UTC
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 19:45 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 15, 19:41 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 20:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 19:20 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 15, 19:17 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 19:10 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 15, 19:08 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 19:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 15, 19:00 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.