All Systems Operational

About This Site

The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

Please bookmark this page for quick reference.

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Uptime over the past 90 days. View historical uptime.
UK Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
90 days ago
99.15 % uptime
Today
Viewpoint for Projects Operational
Jobpac Connect ? Operational
90 days ago
99.15 % uptime
Today
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Operational
90 days ago
99.59 % uptime
Today
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Viewpoint Help ? Operational
Work Center Operational
Viewpoint Traqspera ? Operational
Auto Invoice Operational
90 days ago
99.5 % uptime
Today
ProjectSight Operational
90 days ago
99.67 % uptime
Today
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Europe Operational
90 days ago
99.71 % uptime
Today
Viewpoint Field View Operational
Viewpoint For Projects Operational
90 days ago
99.77 % uptime
Today
ProjectSight Operational
90 days ago
99.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
FieldView (UK) - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 17:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 3, 17:12 UTC
FieldView (EU) - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 17:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 3, 17:11 UTC
FieldView (APAC) - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 16:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 13:20 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 3, 13:17 UTC
FieldView (ANZ) - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 16:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 13:20 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 3, 13:16 UTC
FieldView (NA) - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 12:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 09:06 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 3, 09:05 UTC
Oct 2, 2024
Some Jobpac Connect Customers are not able to log in
Resolved - Dear Valued Trimble Viewpoint Customers

After monitoring the applied fix across the afternoon and no further reported issues, we are updating the status of this incident to Resolved.

Thank you for your patience and understanding.
Kind regards
Oct 2, 08:51 UTC
Monitoring - Dear Valued Trimble Viewpoint Customers

A fix has been implemented and we are closely monitoring to ensure no further issues occur. We recommend that users first log out and then log back in. However, if after doing this you still encounter any issues please do not hesitate to reach out to us.

Thank you again for your patience and understanding.

Kind regards
Oct 2, 03:11 UTC
Update - Dear Valued Trimble Viewpoint Customers

We continue to investigate this issue at the highest priority with our service provider, using all available resources. We genuinely appreciate your patience and apologies for the inconvenience caused. Just a reminder that if you have been impacted and have yet to log a support ticket please do so. Please stay tuned for further updates via this page.

Kind regards
Oct 2, 01:53 UTC
Investigating - Dear Valued Trimble Viewpoint Customers

Some Jobpac Connect users are experiencing degraded performance issues and are unable to log in. We are investigating with the highest priority and hope to restore access as soon as possible. In the interim our sincere apologies for any inconvenience and we thank you for your patience. If you are being affected please log a support ticket so we can capture all impacted customers and communicate through the case. Further updates will be posted via this page.

Kind regards
Oct 2, 00:47 UTC
Oct 1, 2024
Viewpoint for Projects [UK] - Web Performance Degraded
Resolved - This incident has been resolved.
Oct 1, 16:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 1, 15:45 UTC
Investigating - We are currently investigating this issue.
Oct 1, 15:20 UTC
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Vista SSO Infrastructure Updates
Completed - Scheduled maintenance has been completed and verified to be successful.
Sep 26, 03:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 03:00 UTC
Scheduled - We will be updating cloud infrastructure related to the Vista SSO system, and during the update window you may experience short outages of a few minutes.
Sep 24, 16:42 UTC
Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024
Viewpoint Help is Down
Resolved - This incident has been resolved, and Viewpoint Help is now accessible. Thanks for your patience.
Sep 23, 22:53 UTC
Investigating - The Viewpoint Help site is not accessible. We're investigating the issue and will provide an update when the issue is resolved. Sorry for the inconvenience.
Sep 23, 15:00 UTC
Automatic Invoicing - Invoices getting stuck during the upload process
Resolved - This incident has been resolved.
Sep 23, 17:13 UTC
Update - All invoices that were in the queue have made it to the next step of the process. We will continue monitoring through tomorrow morning for any further issues.
Sep 19, 23:44 UTC
Monitoring - A hotfix has been implemented. The system will need some time to work through a large queue of invoices, but invoices are starting to move into the next step of the upload process. We will be monitoring while invoices process.
Sep 19, 21:43 UTC
Identified - A potential source of the issue has been identified, and a hotfix is being worked on to attempt to resolve the issue.
Sep 19, 18:38 UTC
Investigating - We have received reports of invoices getting stuck during the upload process in Automatic Invoicing. We have escalated this issue to the development team and the issue is being investigated. For updates, check the status site here or search for issue 115952 on the Customer Portal.
Sep 19, 15:36 UTC
Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

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