Monitoring - A fix has been implemented and we are monitoring the results.
Jun 01, 2023 - 17:32 UTC
Investigating - We are investigating an issue with customers being unable to access Service Tech Mobile. We are aware of the issue and will update the status page when the root cause has been identified.
Jun 01, 2023 - 13:50 UTC
Update - We are continuing to work on a fix for this issue.
May 30, 2023 - 23:24 UTC
Update - We are continuing to work a fix for this issue.
May 26, 2023 - 15:52 UTC
Identified - The issue has been identified and we are working a solution for an issue affecting Spectrum BI/Pentaho.
May 22, 2023 - 20:28 UTC
Investigating - We are investigating an issue affecting Spectrum BI/Pentaho.
May 16, 2023 - 15:53 UTC

About This Site

The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

Please bookmark this page for quick reference.

Privacy Notice - https://viewpoint.com/legal/privacy-notice

UK / EMEA Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
Viewpoint for Projects Operational
Jobpac Connect Operational
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Partial Outage
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Degraded Performance
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Field Time Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Partial Outage
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Viewpoint Help ? Operational
Work Center Operational
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 4, 2023

No incidents reported today.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

Unresolved incident: Service Tech Mobile.

May 31, 2023

No incidents reported.

May 30, 2023
Resolved - This incident has been resolved.
May 30, 23:23 UTC
Monitoring - Early this morning we encountered an issue that stopped invoices from proceeding through the "Analyze" step. The issue has been resolved, but many invoice batches are queued up and the services are taking some time to process the backlog. All batches should process over the next few hours and should not need to be re-entered. Apologies for the inconvenience caused.
May 30, 20:38 UTC
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023
May 21, 2023

No incidents reported.