Some users may be continuing to experiencing performance issues, we are working to address performance for all those affected.
Apologies for the inconvenience caused.
Posted May 10, 2021 - 21:23 UTC
Monitoring
The remediation activities our Engineering team have undertaken are showing positive results with performance & stability metrics now back within acceptable thresholds.
We are continuing to monitor all systems very closely.
Posted May 10, 2021 - 17:35 UTC
Update
We are continuing to work on a fix for this issue to restore performance to acceptable levels for all users.
Sincere apologies for the inconvenience caused.
Posted May 10, 2021 - 16:42 UTC
Identified
We have identified an issue causing performance degradation for a subset of customers. Operations teams are working to implement a mitigation.