Service Interruption on Viewpoint for Projects, Viewpoint Field View Service(s)

Incident

Service Interruption on Viewpoint for Projects, Viewpoint Field View Service(s)

Status: closed
Start:
End:
Duration: 5 hours 31 minutes
Affected Components:
Viewpoint for Projects Viewpoint Field View Viewpoint Field View - UK Viewpoint for Projects - EU Viewpoint Field View - AU Viewpoint for Projects - AP Viewpoint Field View - NA Viewpoint for Projects - NA Viewpoint Field View - AP Viewpoint for Projects - UK Viewpoint for Projects - AU Viewpoint Field View - EU
Update

New incident: Investigating


We are currently investigating reports from some users experiencing difficulty connecting to our services.   Our core application systems are operating normally, but an upstream network routing issue is affecting how some connections reach us. Because this depends on your specific internet route, not all users are impacted.


We are actively working alongside our network service providers to resolve the issue as quickly as possible.


We will share another update as soon as more information becomes available.


Components Affected: Viewpoint for Projects, Viewpoint Field View


Resolved

Service Interruption Affecting Service(s):

Viewpoint for Projects, Viewpoint Field View


Our service providers have determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Trimble Logo