Reported slowness issue in Jobpac

Incident

Reported slowness issue in Jobpac

Status: closed
Start:
End:
Duration: 1 hour 7 minutes
Affected Components:
Jobpac Connect Jobpac Connect - AU
Update

Dear Jobpac Connect users,

We are currently investigating reports of intermittent performance degradation and slowness affecting some users in Jobpac Connect.

Our engineering and cloud teams are actively analyzing system metrics and services and working with the infrastructure providers to identify the root cause. 

We will provide an update as soon as more information is available

Thank you for your patience while we work through this issue.

Regards

Jobpac Connect Team


Update

Dear Jobpac Connect Users,

We are pleased to let you know that the performance degradation issue in Jobpac Connect has been resolved as of one hour ago. System performance has returned to normal levels.

Thank you for your patience and understanding while our team worked through this.

Regards,

The Jobpac Connect Team

Resolved

Dear Jobpac Connect Users,

We are pleased to let you know that the performance degradation issue in Jobpac Connect has been resolved as of one hour ago. System performance has returned to normal levels.

Thank you for your patience and understanding while our team worked through this.

Regards,

The Jobpac Connect Team