Viewpoint Team (US) - Performance degradation

Incident Report for Trimble Viewpoint

Resolved

This incident has been resolved.
Posted Feb 27, 2021 - 04:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 25, 2021 - 23:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 25, 2021 - 23:06 UTC

Update

We implemented one improvement and are continuing to investigate additional solutions while monitoring the impact. Some users may still be experiencing degraded performance.
Posted Feb 24, 2021 - 02:13 UTC

Investigating

Some users may experience degraded performance while navigating the site or creating items. We are actively investigating a solution. We apologize for any inconvenience.
Posted Feb 23, 2021 - 01:13 UTC
This incident affected: North America (Viewpoint Team).