Viewpoint Field View (UK) - Degraded Web & Mobile Sync Performance

Incident Report for Trimble Viewpoint

Resolved

This incident has been resolved.
Posted Mar 22, 2026 - 23:18 UTC

Update

We have completed further maintenance to restore Mobile Sync & Web Application performance. We are still working to restore bulk download functionality.
Posted Mar 20, 2026 - 09:09 UTC

Update

The Web & API Forms module is back online and we are monitoring performance
Posted Mar 18, 2026 - 09:08 UTC

Identified

We are continuing to experience degraded web & sync performance this morning. The Web & API Forms module is currently unavailable.
Posted Mar 18, 2026 - 08:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2026 - 16:06 UTC

Update

We will shortly begin emergency system maintenance for Field View Web. Users may experience short interruptions in application availability between 12:15–12:45.

We apologise for any operational disruption and are working urgently to restore normal service levels.
Posted Mar 17, 2026 - 11:57 UTC

Update

We are continuing to work urgently on a solution for degraded web & sync performance.

Please accept our apologies for this continued disruption.
Posted Mar 16, 2026 - 08:31 UTC

Update

The forms module is now available.
Posted Mar 13, 2026 - 11:24 UTC

Update

We are aware of an issue with the forms module and are working to reinstate this.
Posted Mar 13, 2026 - 11:21 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 13, 2026 - 09:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 12, 2026 - 14:59 UTC
This incident affected: UK (Viewpoint Field View).