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The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.
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Scheduled Maintenance
Scheduled Maintenance Notice - Upcoming Jobpac Connect Infrastructure Upgrade (R2026.3.0) Aug 21, 2026 09:30 - Aug 23, 2026 12:00 UTC
Dear Jobpac Connect Customer,
At the core of our commitment to your business is ensuring that Jobpac Connect remains a reliable, secure, high-performing, and future-ready platform.
As part of our ongoing technical upgrade strategy and continuous investment in the technology that drives your business forward, we are preparing for a major infrastructure upgrade with the release of R2026.3.0.
To ensure a seamless transition, our engineering and cloud operations teams have taken every possible measure to plan this deployment and minimise disruption to your daily operations.
Maintenance Schedule & System Availability
This major infrastructure upgrade will take place over the weekend of August 22nd and 23rd, 2026. Please note the following key times when the system will be undergoing scheduled maintenance:
System Downtime Begins: Friday, August 21st at 7:30 PM AEST (5:30pm AWST)
Customer Testing Window: Targeted to commence Sunday, August 23rd at 12:00 PM (Midday AEST) (Read more in the Early Testing notes below)
Formal General Access Restored: Sunday, August 23rd at 10:00 PM AEST
⚠️ Important notes:
You should plan for Jobpac to be entirely unavailable from Friday at 7:30 PM AEST until Sunday at 10:00 PM AEST
OCR Integrations: If your organisation uses and OCR service that sends documents to an email inbox in Jobpac, you will need to hold that service from Friday the 21st 7 PM AEST and wait for the system to be available again Sunday, August 23rd at 10:00 PM AEST. OCR Invoices sent to Jobpac during the maintenance window will be lost. Please work with your OCR Providers on this matter.
API's will not be available during the maintenance window. You may wish to contact any 3rd Party Application providers that you have integrated to Jobpac to advise them of the scheduled downtime.
What to Expect with R2026.3.0
Because this is a pure infrastructure and backend upgrade, we will not be installing any new features or functional software fixes with this release. The core functionality of your software will remain exactly as you know it.
However, there is one visual update to keep in mind:
Branding Refresh: You will notice updated in-product branding, including refreshed Jobpac Connect and Trimble logos.
Important Note for Automated Bots: If your organisation utilises automated bots or robotic process automation (RPA) that rely on screen/logo recognition, please notify your technical teams so they can plan for these visual changes in advance.
The Application switcher will include new links to new Trimble products in region including ProjectSight and Trimble Connect.
While our rigorous internal testing gives us full confidence in a smooth deployment, we want to provide you with additional peace of mind.
Depending on the upgrade progress and subsequent post-production validation, we will aim to open the system for optional customer testing on Sunday, August 23rd, starting at 12:00 PM (Midday AEST). If you wish to log in and verify your environments before Monday morning, you are welcome to do so.
Dedicated Support Hotline: Should you encounter any unexpected issues during this testing window, our team will be standing by. You can reach us directly at our dedicated hotline email: [jobpac-connect-202630-questions-ug@trimble.com]. which will be monitored until 10pm AEST Sunday, August 23rd.
Thank you for your understanding,
Jobpac Connect Team
Posted on Jul 27, 2026 - 03:07 UTC
At the core of our commitment to your business is ensuring that Jobpac Connect remains a reliable, secure, high-performing, and future-ready platform.
As part of our ongoing technical upgrade strategy and continuous investment in the technology that drives your business forward, we are preparing for a major infrastructure upgrade with the release of R2026.3.0.
To ensure a seamless transition, our engineering and cloud operations teams have taken every possible measure to plan this deployment and minimise disruption to your daily operations.
Maintenance Schedule & System Availability
This major infrastructure upgrade will take place over the weekend of August 22nd and 23rd, 2026. Please note the following key times when the system will be undergoing scheduled maintenance:
System Downtime Begins: Friday, August 21st at 7:30 PM AEST (5:30pm AWST)
Customer Testing Window: Targeted to commence Sunday, August 23rd at 12:00 PM (Midday AEST) (Read more in the Early Testing notes below)
Formal General Access Restored: Sunday, August 23rd at 10:00 PM AEST
⚠️ Important notes:
You should plan for Jobpac to be entirely unavailable from Friday at 7:30 PM AEST until Sunday at 10:00 PM AEST
OCR Integrations: If your organisation uses and OCR service that sends documents to an email inbox in Jobpac, you will need to hold that service from Friday the 21st 7 PM AEST and wait for the system to be available again Sunday, August 23rd at 10:00 PM AEST. OCR Invoices sent to Jobpac during the maintenance window will be lost. Please work with your OCR Providers on this matter.
API's will not be available during the maintenance window. You may wish to contact any 3rd Party Application providers that you have integrated to Jobpac to advise them of the scheduled downtime.
What to Expect with R2026.3.0
Because this is a pure infrastructure and backend upgrade, we will not be installing any new features or functional software fixes with this release. The core functionality of your software will remain exactly as you know it.
However, there is one visual update to keep in mind:
Branding Refresh: You will notice updated in-product branding, including refreshed Jobpac Connect and Trimble logos.
Important Note for Automated Bots: If your organisation utilises automated bots or robotic process automation (RPA) that rely on screen/logo recognition, please notify your technical teams so they can plan for these visual changes in advance.
The Application switcher will include new links to new Trimble products in region including ProjectSight and Trimble Connect.
While our rigorous internal testing gives us full confidence in a smooth deployment, we want to provide you with additional peace of mind.
Depending on the upgrade progress and subsequent post-production validation, we will aim to open the system for optional customer testing on Sunday, August 23rd, starting at 12:00 PM (Midday AEST). If you wish to log in and verify your environments before Monday morning, you are welcome to do so.
Dedicated Support Hotline: Should you encounter any unexpected issues during this testing window, our team will be standing by. You can reach us directly at our dedicated hotline email: [jobpac-connect-202630-questions-ug@trimble.com]. which will be monitored until 10pm AEST Sunday, August 23rd.
Thank you for your understanding,
Jobpac Connect Team
Posted on Jul 27, 2026 - 03:07 UTC