All Systems Operational

About This Site

The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

Please bookmark this page for quick reference.

Privacy Notice - https://viewpoint.com/legal/privacy-notice

UK Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
Viewpoint for Projects Operational
Jobpac Connect Operational
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Operational
Vista Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Trimble Help Operational
Work Center Operational
Viewpoint Traqspera Operational
Auto Invoice Operational
ProjectSight Operational
Trimble Pay Operational
Service Hub Operational
B2W Estimate Operational
B2W Operational Suite Operational
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Europe Operational
Viewpoint Field View Operational
Viewpoint For Projects Operational
ProjectSight Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Patch Installation: Trimble Jobpac Connect 2026.3.1 Sep 18, 2026 11:00-11:30 UTC

Dear Valued Jobpac Connect Customers,

We are pleased to announce that Jobpac Connect patch 2026.3.1 will be deployed to all customers on Friday, 18th September 2026, at 9 PM AEST and there will be a 30 minute downtime during which the system will not be available.

The details of the changes are:

Module - Accounts Payable
Creditor upload (CRED) updated regarding details for contacts 'ACCOUNT' and 'SALES'.
- Zendesk Ticket# 7424

When editing an existing AP payment batch, updated the Batch Selection screen so adjusted part payment amounts and the Total Amount To Be Paid accurately reflect generated preview reports.
- Zendesk Ticket# 8049

Updated logic when re-using a previously deleted creditor code to prevent retention of previous historical data (such as Extended Name and Email Address).
- Zendesk Ticket# 8215

Payments Status tab display updated in Accounts Payable Transaction Enquiry for transactions with multiple payments.
- Zendesk Ticket# 8314

The AP Invoice uploads (CREDBAL and INVOICES) currently permits negative values for Invoices and positive values for Credits. To maintain consistency with manual entry screens, validation has been updated to require positive values for Invoices and negative values for Credits.
- Zendesk Ticket# 8338

Updated individual invoice batching logic when used with authoriser ranges so that required approvers remain consistent across submission and batching.
- Zendesk Ticket# 8427

Updated the Accounts Payable Enquiry screen display for the Batched User and Authorised By User fields.
- Zendesk Ticket# 8447

Updated Creditor Summary Listing Excel report layout handling for address fields containing double quote characters.
- Internal

Improved stability in AP Site Enquiry when clearing the Start Job and Finish Job filter fields for a Creditor.
- Internal

Module - Business Forecasting
On the Job Dates screen in BFM, updated the Defects Period field behavior during prior historical periods. Additionally, adjusted handling for field modifications to preserve contract duration and days ahead/behind values, and updated historical views and the BFM Project Summary Report to reference corresponding historical records.
- Zendesk Ticket# 3992

Module - Fixed Assets
Updated the Depreciation Exception Report generation process when system parameter FADPEX is unassigned or blank.
- Zendesk Ticket# 9127

Module - General Ledger
Updated Standard P&L report formatting when generating an Excel export sequentially following a PDF export.
- Zendesk Ticket# 8352

Module - Mobile
Ongoing development for the Jobpac Mobile application.

Module - Payroll
[Enhancement] Enhanced the Excel export generated from the Single Touch Payroll Submission screen to include the Qualifying Earnings column.

Updated formatting on the first detail row in the Single Touch Payroll Submission screen download report.
- Internal

Updated pre-populated pay run handling when generating the Accumulated Pay Details Report.
- Internal

Updated the ETS Preview screen in the ETS Bulk Approval menu (Actions > Post Preview) to display comments across all rows.
- Internal
Module - Progress Claims
Updates to Materials on Site (MOS):
Updated PC Claim Entry for Materials on Site (MOS) to ensure modified values update smoothly when preparing a progress claim prior to AR posting.
Updated PC Certified Claim Entry for Materials on Site (MOS) item management and value recalculation for associated progress claims.
Updated the Copy Current to Previous function to preserve MOS values.
- Zendesk Ticket# 7709

Updated the Head Contract Progress Claim Report default Claim Date logic to align with the current AR accounting period.
- Zendesk Ticket# 8249

Module - Purchase Orders
Updated Purchase Order final approval processing to ensure order commitment.
- Zendesk Ticket# 8378

Updated the total approval count on the Maintain User Approvals screen to dynamically refresh upon approving or rejecting a purchase order.
- Internal

Updated Purchase Order Maintenance tab views to consistently display purchase order items across all tabs.
- Internal

Module - Subcontracts
Updated the 'SC Variations by Cost Centre Report' display for the 'S/C Ref.' field.
- Zendesk Ticket# 6734

Updated Subcontract Variations Upload (SCVARS) processing for accurate value and internal variation handling.
- Zendesk Ticket# 7752

Updates in the PTA Reconciliation Reports including Minor Updates towards QBCC certification.
- Internal

Module - System Administration
[Enhancement] Continuing development for integration with EMS and self serve Licensing.

Module -Variations
Updated navigation and confirmation flow upon approving a Head Contract (HC) Variation via the HC Variation Approval screen.
- Internal

Module - Web Services/Interfaces
[Enhancement] Continuing development for Swagger Documentation.

[Web Services] Updated the CreateNewPlantTimesheet API endpoint to support plant timesheets with negative idle time values.
- Zendesk Ticket# 4072

[Web Services] Updated response handling for CreateANewVariation API when creating variations within existing variation groups.
- Internal

Module - WUI/JOM/BI/Reports/Java
[Enhancement] [WUI] Updated Progress Claim Entry to improve layout clarity and maintain UI consistency by relocating the instructional notice text above the workspace tabs, removing surrounding asterisks, and incorporating the standard blue Information icon with blue text.

[WUI] Updated the Super tab on the Pay Details screen to dynamically refresh column headers when selecting Show Qualifying Earning YTD.

[Enhancement] [JOM] Update with BuildingPoint's support details on the JOM error page.

[Reports] Updated EFT field formatting in the AP Enquiry Excel download.
- Internal

[Reports] Updated job number data formatting in the Cost Plus Billing Report Excel output.
- Internal



Thank you for your cooperation.
Best regards,
Jobpac Connect Team

Posted on Sep 16, 2026 - 00:49 UTC

Important Update: Changes to Your Trimble Service Status Notifications Sep 27, 2026 10:00-13:00 UTC

Dear Customer,

At Trimble, we are committed to keeping you informed about the health and performance of our services.

To provide you with a better notification experience, we are migrating our status page platform from Statuspage to StatusCast, effective September 27, 2026.

What This Means for You

No Action Required: You do not need to do anything. Your current subscription and notification preferences will automatically migrate to the new StatusCast system.

Continuous Updates: You will continue to receive real-time alerts and incident updates without any interruption.


What You Might Notice

Once the migration is complete, incident notification emails and alerts will feature a refreshed look and feel powered by StatusCast. To ensure you don't miss critical updates from status.viewpoint.com, please add noreply@statuscast.com to your safe senders list so alerts don't end up in your spam folder.


Thank you for being a valued customer.

Best regards,
Trimble Jobpac Connect Team

Posted on Sep 15, 2026 - 22:56 UTC

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 15:17 UTC
Investigating - We are aware that users are unable to sign in to Viewpoint for Projects and/or Field View via Trimble ID when using the Google, Apple, or Microsoft login options.

While this is being investigated, you can continue to access your desired application via your Trimble ID username and password.

We apologise for any inconvenience caused by this incident and are working urgently to resolve it.

Sep 10, 13:20 UTC

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 10:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 10:34 UTC
Investigating - We are currently investigating this issue.
Sep 2, 10:14 UTC