All Systems Operational

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The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

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UK Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
90 days ago
100.0 % uptime
Today
Viewpoint for Projects Operational
90 days ago
100.0 % uptime
Today
Viewpoint Team Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand Operational
90 days ago
99.99 % uptime
Today
Viewpoint for Projects Operational
90 days ago
100.0 % uptime
Today
Jobpac Connect Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
90 days ago
100.0 % uptime
Today
Viewpoint Team Operational
90 days ago
100.0 % uptime
Today
Viewpoint Enterprise Cloud Operational
90 days ago
99.95 % uptime
Today
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Vista Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
90 days ago
100.0 % uptime
Today
Viewpoint for Projects Operational
90 days ago
100.0 % uptime
Today
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
90 days ago
100.0 % uptime
Today
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Trimble Help Operational
Work Center Operational
Viewpoint Traqspera Operational
Auto Invoice Operational
90 days ago
100.0 % uptime
Today
ProjectSight Operational
90 days ago
100.0 % uptime
Today
Trimble Pay Operational
90 days ago
100.0 % uptime
Today
Service Hub Operational
90 days ago
100.0 % uptime
Today
B2W Estimate Operational
90 days ago
100.0 % uptime
Today
B2W Operational Suite Operational
90 days ago
100.0 % uptime
Today
Asia / Pacific Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
90 days ago
100.0 % uptime
Today
Viewpoint for Projects Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
90 days ago
100.0 % uptime
Today
Viewpoint For Projects Operational
90 days ago
100.0 % uptime
Today
ProjectSight Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Patch Installation: Trimble Jobpac Connect Aug 14, 2026 11:00-11:30 UTC

Dear Valued Jobpac Connect Customers,

We are pleased to announce that Jobpac Connect patch 2026.2.3 will be deployed to all customers on Friday, 14th August 2026, at 9 PM AEDT and there will be a 30 minute downtime during which the system will not be available.

The details of the changes are:

Module - Accounts Payable
Improved the clarity of error messages when selecting the 'Scanned Invoice' right-mouse option in the old AP Enquiry.
- Issue# 2907

Enhanced the visibility of authorization details within the ‘Accounts Payable Transaction Enquiry Details’ screen.
- Issue# 3569

Updated 'BPAY Customer Reference Maintenance' to ensure the add button is always accessible for new entries.
- Issue# 5080

Refined the 'AP Payment Preview' collation process to consistently include SC Payment Authorities regardless of invoice image status.
- Issue# 5996

Streamlined the invoice viewing experience so that PDFs display automatically in the Related Content window upon selection.
- Issue# 6638

Optimized the 'Energy Use Enquiry' screen to accurately capture and add energy usage data across different Work IDs.
- Issue# 6935

Improved the accuracy of CWIP enquiry line item values when processing future-posted invoices with shared docket numbers.
- Issue# 7067

Aligned the display labels and difference values in the 'Prepare Invoice for Approval - Dissections' screen for better financial reporting.
- Issue# 7577

Ensured reliable Excel data downloads from the AP Enquiry screen when applying EFT number and date filters.
- Issue# 7612

Updated the 'Apply Mass Defaults' confirmation window to include standard action buttons.
- Internal Issue

Polished the 'Invoice Text Entry' confirmation dialogue for consistent punctuation.
- Internal Issue

Refined the formatting of the eInvoice reset confirmation window for improved readability.
- Internal Issue

Updated the 'AP Payment Schedule' view in 'AP Enquiry Details' to a more appropriate informational format.
- Internal Issue

Smoothed the approval workflow in 'Approve Invoices - Invoice Detail View' for a more responsive session experience.
- Internal Issue

Refined document retrieval in the 'New AP Enquiry' to ensure only relevant records are presented.
- Internal Issue

Enhanced 'Account Payable Transaction Entry' to consistently retain docket matching selections upon closing the window.
- Internal Issue

Optimized 'AP Payment Preview' collation specifically for subcontract forms.
- Internal Issue

Improved the selection flexibility within the prompt payment selection window.
- Internal Issue

Refined the calculation logic for 'Creditor Pay Terms in Days' in Payment Time Reporting for user-defined terms.
- Internal Issue

Enhanced the accuracy of the 'Creditor Pay Terms in Days' column when credit periods exist between invoices and payments.
- Internal Issue

Module - Accounts Receivable
[Enhancement] Include the Job Contact for AR Invoice JOM forms.
- NOTE: A change request is required for any JOM form changes.

Refined the GL Account scan window behavior in 'Accounts Receivable Transaction Maintenance Details' for more intentional interaction.
- Internal Issue

Updated the 'Clear Text' action in 'AR Transaction Extended Description' for more effective content clearing.
- Internal Issue

Module - Business Forecasting
Consolidated notification delivery when submitting the 'BFM Variation Report' for a cleaner inbox experience.
- Issue# 6450

Enhanced the stability and performance of the 'BFM WIH Payments Reconciliation Report'.
- Issue# 6463

Expanded the BFM CV Download to accurately reflect custom soft-coded labels for various management roles.
They should pick up the values from the corresponding system parameters PRJMGR, SITMGR, ESTMGR, DESMGR, CONTCT, CONMGR, and DEFMGR if they are set up.
- Issue# 6939

Improved the responsiveness of the 'WIP' tab in BFM Contract Valuation when toggling the 'Month to Date' view.
- Internal Issue

Module - Fixed Assets
Streamlined the Asset EOM process to gracefully handle managed assets with zero purchase price.
- Old Issue# 11911

Enhanced the Work Id copy process to ensure complete and accurate translation of Fixed Asset data between environments.
Issue# 5012

Improved the navigation flow within 'Add Classification Cost Type' after utilizing the scan feature.
- Internal Issue

Refined the 'Clear Filter' action in 'Asset Maintenance/Enquiry' to ensure all filters are reset as expected.
- Internal Issue

Module - General Ledger
[Enhancement] Added the ability to match Trust Journal entries within Bank Reconciliation when using bank feeds. This enhancement ensures that PTA to RTA bank transfers created via Trust Journals are visible and available for matching under the "Other" transaction type, eliminating the need to manually reverse and recreate them as direct debit/credit transactions.

[Enhancement] Included sFTP support for ASB Bank.

Enhanced the precision of GL security for account ranges utilizing specific non-wildcard configurations.
- Issue# 5732

Restored full functionality to the ASB payroll file extraction process.
- Issue# 7293

Ensured accurate data display across all columns in the 'Bank Matching - Find and Match Bank Transaction' screen.
- Internal Issue

Module - Job Costing
Refined the forecast management logic in 'Cost Code Maintenance' to accurately maintain current budgets when creating new forecasts.
- Issue# 1790

Enhanced the cost code entry process to more reliably identify header flags when using template jobs.
- Issue# 3641

Improved the reliability and performance of the 'Cost of WIP Report' generation.
- Issue# 5783

Refined the % Complete calculation in the Cost Comparison and Forecast Report for cost codes with multiple types.
- Issue# 6895

Optimized concurrent access for the 'Maintain Job Control Accounts' program to ensure a more responsive experience.
- Internal Issue

Module - Mobile
Ongoing development for the Jobpac Mobile application.

Module - Payroll
[Enhancement] Update the STP Acknowledgement with change from 'Viewpoint' to 'Trimble'.

[Enhancement] Allow overriding of the default sFTP username for payroll file transfers. This ensures payroll files can be directed to a separate bank user account, restricting file visibility from unauthorised users at the bank.
- System parameter PAYUSR/position 1-10
- Only specify if a different username should be used instead of the user stored in Cash Account Maintenance / sFTP settings.

[Enhancement] Enhanced the Quick Super Extract to allow superannuation extraction by a Payroll Run Number Range in addition to the existing date/period ranges.

[Enhancement] Enhanced the Superannuation Report to run by a Payroll Run Number Range to include transactions processed in those payruns.

Smoothed the NZ payroll employee upload process by refining validation for pay cycles and TFNs.
- Issue# 4571

Enhanced ETS by job to fully support shifts spanning across midnight.
- Issue# 7312

Improved the 'Employee Accruals' screen with dynamic refreshing for real-time entitlement updates.
- Issue# 7530

Restored the print functionality within the 'Leave Rate Maintenance' screen.
- Internal Issue


Updated the termination confirmation dialogue in 'Payroll Processing' for greater clarity and standard terminology.
- Internal Issue

Enhanced the stability of Parallel Payrun Timesheet Entry for more reliable report generation.
Internal Issue

Module - Progress Claims
Improved 'Cost Plus Billing Report' consistency when reviewing historical claims.
- Issue# 6469

Module - Purchase Orders
[Enhancement] Enable the 'Close' button in 'Select PO Print Version' to allow the printing to be cancelled.

Optimized the deletion sequence in 'Purchase Order Deletion' for a more stable workflow.
- Issue# 5364

Polished the visual confirmation indicators following purchase order deletions.
- Internal Issue

Improved the error handling and navigation flow when editing items in 'Purchase Order Maintenance'.
- Internal Issue

Refined navigation in 'Purchase Order Maintenance' to ensure closing the 'Extended Item Description' returns users to the expected screen.
- Internal Issue

Ensured consistent and complete item descriptions on all purchase order prints.
- Internal Issue

Module – Service Orders
Improved tax code defaulting logic for new purchase orders within 'Service System - Work Order/Quotation Maintenance' to prioritize creditor settings.
- Issue# 4825

Module – Stock
Aligned 'Stock Issue to Job' uploads to post consistently within the appropriate Stock period.
- Issue# 6891

Module - Subcontracts
[Enhancement] PTA Reconciliation - RTA Ledger - Refactored to QBCC specification with Bank and Trustee section

[Enhancement] PTA Reconciliation - PTA and RTA Bank Rec - Refactored to QBCC specification, showing unpresented transactions as at statement date. You need to enter a Statement Value and Statement Date to run.

[Enhancement] PTA Reconciliation - Creditor Selection - Allows you to run the PTA or RTA Ledgers for individual Creditors and also print a single Subcontractor Statement.

Improved transaction accuracy in the 'PTA Trust Account Ledger Report' to ensure precise subcontract order referencing.
- Old support issue# 117465

Enhanced visibility of the 'SC Claim' tab within 'Creditor Payment Selections' for cross-work-id claim invoices.
- Issue# 4905

Optimized concurrent access for 'Delete Subcontracts' for a smoother multi-user experience.
- Internal Issue

Refined the confirmation messaging and icons for a more positive subcontract agreement deletion experience.
- Internal Issue

Refined retention change notifications in 'Subcontract Payment Authority' to more accurately reflect user actions.
- Internal Issue

Streamlined the 'Copy' interface within 'Subcontract Standard Reason Maintenance' for a cleaner workspace.
- Internal Issue

Enhanced the Subcontract 3-way report to more comprehensively handle net zero claims with varying transaction numbers.
- Internal Issue

Module - System Administration
[Enhancement] Update with BuildingPoint's support details on the screen when licenses are exceeded.

[Enhancement] Change to the users authorised to install patches.

[Enhancement] Change the job priority on JOM email submitted jobs so as not to hold up other submitted jobs.

[Enhancement] Enhanced document collation background processing so that before retrieving files for collation, the system verifies whether the parent collation job is still active. If the job was cancelled or disconnected, the collation process now terminates gracefully and frees the processing thread for subsequent tasks rather than hanging.

Added proactive validation for foreign currency fluctuation accounts to ensure GL balance integrity.
- Issue# 6670

Updated user profile copy options to better support special characters in user names.
- Issue# 7592

Streamlined the authorization process for patch installations.
- Internal Issue

Improved multi-user stability within 'Standard Terms & Conditions Maintenance'.
- Internal Issue

Enhanced the 'Work Id Maintenance' process for more efficient deletion of test work IDs.
- Internal Issue

Module - Variations
Refined committed cost updates for subcontract variations to ensure accurate totals within BFM review periods.
- Issue# 1577

Module – Web Services/Interfaces
Strengthened the OCR interface to better handle invoice value validation.
- Issue# 3172

Enhanced the UpdateAJob API for more reliable cost update management.
- Issue# 4488

Improved the EmployeeLeaveCurrentListing API filtering for more precise data retrieval.
- Issue# 5029

Enhanced the EmployeeListing API to provide comprehensive geographic data.
- Issue# 5762

Refined job defaulting logic in the OCR interface for more consistent costing and authorization alignment.
- System parameter INVAPP/position 10
- Y = Force change to Costing Job if Authorising Job is changed
- System parameter INVAPP/position 17
- Y = Default Costing Job to Authorising Job
- Issue# 6695

Strengthened the login security framework when team identifiers are active.
- Issue# 6935

Improved AssetListing API filtering capabilities for more targeted asset searches.
- Internal Issue

Enhanced the reliability of the JobItemDissectionListing API for smoother data retrieval sessions.
- Internal Issue

Module – UI/JOM/BI/Report/Java
[Enhancement] Replacement of Viewpoint logos to Trimble logos on appropriate screens.

[Enhancement] [UI] Installation of new web clients for greater stability plus minor bug fixes.

[Enhanced] [UI] Expanded date format support in ‘Bank Reconciliation’, ‘Creditor Payment Selection’, and ‘Fixed Asset Plant Timesheet Entry’.
- Issue# 5492

Improved the navigation flow from the Job Queue to ensure seamless sign-in experiences.
- Issue# 7610

Refined column displays in 'Leave Rate Maintenance' for a cleaner and more professional look.
- Internal Issue

Polished the Excel output for 'Monthly Comparative Balance Sheet' for more consistent formatting regardless of account descriptions.
- Issue# 7039

Refined variation number formatting in the 'Variation Cost Report' for a clearer presentation.
- Internal Issue


Thank you for your cooperation.
Best regards,
Jobpac Connect Team

Posted on Aug 05, 2026 - 04:28 UTC

Scheduled Maintenance Notice - Upcoming Jobpac Connect Infrastructure Upgrade (R2026.3.0) Aug 21, 2026 09:30 - Aug 23, 2026 12:00 UTC

Dear Jobpac Connect Customer,

At the core of our commitment to your business is ensuring that Jobpac Connect remains a reliable, secure, high-performing, and future-ready platform.

As part of our ongoing technical upgrade strategy and continuous investment in the technology that drives your business forward, we are preparing for a major infrastructure upgrade with the release of R2026.3.0.

To ensure a seamless transition, our engineering and cloud operations teams have taken every possible measure to plan this deployment and minimise disruption to your daily operations.

Maintenance Schedule & System Availability
This major infrastructure upgrade will take place over the weekend of August 22nd and 23rd, 2026. Please note the following key times when the system will be undergoing scheduled maintenance:

System Downtime Begins: Friday, August 21st at 7:30 PM AEST (5:30pm AWST)

Customer Testing Window: Targeted to commence Sunday, August 23rd at 12:00 PM (Midday AEST) (Read more in the Early Testing notes below)

Formal General Access Restored: Sunday, August 23rd at 10:00 PM AEST

⚠️ Important notes:

You should plan for Jobpac to be entirely unavailable from Friday at 7:30 PM AEST until Sunday at 10:00 PM AEST
OCR Integrations: If your organisation uses and OCR service that sends documents to an email inbox in Jobpac, you will need to hold that service from Friday the 21st 7 PM AEST and wait for the system to be available again Sunday, August 23rd at 10:00 PM AEST. OCR Invoices sent to Jobpac during the maintenance window will be lost. Please work with your OCR Providers on this matter.
API's will not be available during the maintenance window. You may wish to contact any 3rd Party Application providers that you have integrated to Jobpac to advise them of the scheduled downtime.
What to Expect with R2026.3.0
Because this is a pure infrastructure and backend upgrade, we will not be installing any new features or functional software fixes with this release. The core functionality of your software will remain exactly as you know it.

However, there is one visual update to keep in mind:

Branding Refresh: You will notice updated in-product branding, including refreshed Jobpac Connect and Trimble logos.

Important Note for Automated Bots: If your organisation utilises automated bots or robotic process automation (RPA) that rely on screen/logo recognition, please notify your technical teams so they can plan for these visual changes in advance.

The Application switcher will include new links to new Trimble products in region including ProjectSight and Trimble Connect.

While our rigorous internal testing gives us full confidence in a smooth deployment, we want to provide you with additional peace of mind.

Depending on the upgrade progress and subsequent post-production validation, we will aim to open the system for optional customer testing on Sunday, August 23rd, starting at 12:00 PM (Midday AEST). If you wish to log in and verify your environments before Monday morning, you are welcome to do so.

Dedicated Support Hotline: Should you encounter any unexpected issues during this testing window, our team will be standing by. You can reach us directly at our dedicated hotline email: [jobpac-connect-202630-questions-ug@trimble.com]. which will be monitored until 10pm AEST Sunday, August 23rd.

Thank you for your understanding,

Jobpac Connect Team

Posted on Jul 27, 2026 - 03:07 UTC

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

Completed - The scheduled maintenance has been completed.
Aug 4, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 17:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 16:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 16:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 14:05 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 14:01 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 09:25 UTC

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Resolved - This incident has been resolved.
Jul 23, 19:40 UTC
Monitoring - Microsoft has implemented remediation steps, and we are now seeing full recovery across affected services. We will continue to monitor the environment closely to ensure stability before officially marking the incident as resolved.

We appreciate your patience and understanding throughout this event.

Jul 23, 18:44 UTC
Update - We have seen recovery and remediation progress across some resources within the Azure US West region; however, not all affected resources have been fully restored at this time. Microsoft continues to actively work toward a complete resolution of the issue.

Additionally, Spectrum was incorrectly listed as an impacted Trimble application in our previous communication. Spectrum has remained fully operational throughout this incident and has not been affected.

We apologize for any confusion this may have caused and appreciate your patience as Microsoft continues its recovery efforts.

Jul 23, 17:45 UTC
Update - Microsoft continues to work on restoring service in the Azure US West region. At this time, there are no significant updates to share. We remain actively engaged with Microsoft and are closely monitoring the situation. We will provide another update as soon as additional information becomes available or service is restored.
Jul 23, 16:53 UTC
Investigating - Microsoft Azure is currently experiencing an outage in the US West region. As a result, some Spectrum, Vista, and PCC customers hosted in this region may be unable to access their systems.

We are aware of the issue and are actively working with Microsoft to restore service as quickly as possible. We will continue to provide updates as more information becomes available.

Jul 23, 16:06 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 22, 09:57 UTC

Jul 22, 2026

Completed - The scheduled maintenance has been completed.
Jul 22, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 22, 09:56 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 22, 09:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 22, 09:56 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 12:00 UTC
Scheduled - Dear Jobpac Connect Users,

Please be advised that our operations team will be performing a critical operating system (O/S) patch installation to ensure the ongoing security, stability, and performance of our infrastructure from July 22, 10:00 PM – July 23, 2:00 AM (4 Hours)

During this 4-hour maintenance window, the system will be completely unavailable. Users will not be able to log in, access data, or process requests.

We apologize for any inconvenience this temporary disruption may cause.

Thank you for your cooperation.
Jobpac Connect Team

Jul 20, 23:37 UTC