The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.
If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.
We would like to inform you that the Jobpac Connect 2026.1.0 major release will be deployed to all Jobpac customers on Saturday, 21st March 2026.
Jobpac will be unavailable between 6 p.m. and 12 a.m. (Midnight) AEDT on that day.
We are kicking off 2026 with a release focused on your feedback. Of the 16 new features in this update, 66% came directly from customer suggestions. Thank you for helping us shape the future of Jobpac!
We would like to inform you that our team will be performing a monthly upgrade of the Jobpac Connect Application's infrastructure. This is part of our commitment to continuously improve the software and provide you with the best possible user experience.
The maintenance will take place on 22nd Mar from 6 AM AEDT and is expected to last for approximately 6 HOURS. During this time, you would not be able to login into Jobpac Connect.
In this month's maintenance, our team will be performing security and other patching on the infrastructure tier to ensure the security and stability of the system. This will involve updating the operating system and related framework to the latest version, which will enhance the performance and reliability of the application.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.
Thank you for your cooperation.
Best regards,
Jobpac Connect Team Posted on
Mar 15, 2026 - 21:50 UTC
Completed -
The scheduled maintenance has been completed.
Mar 14, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 19:00 UTC
Scheduled -
Dear Jobpac Connect customers,
This is to inform you of a scheduled infrastructure upgrade taking place on Sunday, 15th of March. The upgrade will start at 6:00AM AEDT and is expected to last for approximately 2 HOURS. During this time, you would not be able to login into Jobpac Connect.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.
Thank you for your cooperation.
Best regards,
Jobpac Connect Team
Mar 11, 03:17 UTC
Mar 13, 2026
Unresolved incident: Viewpoint Field View (UK) - Degraded Web & Mobile Sync Performance.
Completed -
The scheduled maintenance has been completed.
Mar 7, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 UTC
Scheduled -
Dear Jobpac Connect customers,
This is to inform you of a scheduled infrastructure upgrade taking place on Sunday, 8th of March. The upgrade will start at 6:00AM AEDT and is expected to last for approximately 2 HOURS. During this time, you would not be able to login into Jobpac Connect.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.