Monitoring - We continue to work with Microsoft to actively resolve the issue. In the interim, we have rolled back the recent AVD update, which was identified as the source of performance issues affecting some customers. If you continue to experience performance issues while using AVD to access your application, please submit a support ticket for further assistance.
Apr 30, 2025 - 17:23 UTC
Apr 30, 2025 - 17:23 UTC
Identified - We are currently investigating a performance issue affecting some VEC and PCC customers. Our team is actively collaborating with Microsoft to resolve the problem. We will provide further updates as they become available.
Apr 28, 2025 - 16:35 UTC
Apr 28, 2025 - 16:35 UTC
About This Site
The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.
If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.
Please bookmark this page for quick reference.
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Degraded Performance
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Jobpac Connect version 2025.1.0 now scheduled for release on Saturday 24th May May 24, 2025 18:00 - May 25, 2025 00:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 16, 2025 - 03:20 UTC
May 16, 2025 - 03:20 UTC
Update -
Dear Valued Jobpac Customers
This notification is to inform you of a change to the release schedule for Jobpac Connect Release 2025.1.0
The original release date was scheduled for Saturday, 17th May. We have made the difficult decision to postpone the release, and the new anticipated release date is Saturday, 24th May, between the hours of 6 pm and 12 am (AEST)
Reason for the Delay:
To ensure we deliver a product that meets your expectations and our quality benchmarks, we require some additional time to address an issue in the area of New User Invitations for VPID.
Impact of this Delay:
We understand this delay may impact your schedule, and you may need to provide additional internal communications to your users around the new Scheduled Maintenance window. We sincerely apologise for any inconvenience this may cause.
It is important to note that access to the current version of Jobpac Connect will remain unaffected.
Next Steps & Our Commitment:
Our team is working diligently to finalise Jobpac Connect Release 2025.1.0 and ensure it is ready for release on the new date.
We will keep you updated on our progress and will notify you immediately if there are any further changes to the schedule.
We will provide updates on the Jobpac System Service Status Page and in the What’s New in-product message on the Jobpac Connect landing page.
We appreciate your understanding and continued support.
If you have any questions or concerns, please don't hesitate to reach out to your account manager or our support team.
Sincerely,
May 16, 2025 - 02:02 UTC
This notification is to inform you of a change to the release schedule for Jobpac Connect Release 2025.1.0
The original release date was scheduled for Saturday, 17th May. We have made the difficult decision to postpone the release, and the new anticipated release date is Saturday, 24th May, between the hours of 6 pm and 12 am (AEST)
Reason for the Delay:
To ensure we deliver a product that meets your expectations and our quality benchmarks, we require some additional time to address an issue in the area of New User Invitations for VPID.
Impact of this Delay:
We understand this delay may impact your schedule, and you may need to provide additional internal communications to your users around the new Scheduled Maintenance window. We sincerely apologise for any inconvenience this may cause.
It is important to note that access to the current version of Jobpac Connect will remain unaffected.
Next Steps & Our Commitment:
Our team is working diligently to finalise Jobpac Connect Release 2025.1.0 and ensure it is ready for release on the new date.
We will keep you updated on our progress and will notify you immediately if there are any further changes to the schedule.
We will provide updates on the Jobpac System Service Status Page and in the What’s New in-product message on the Jobpac Connect landing page.
We appreciate your understanding and continued support.
If you have any questions or concerns, please don't hesitate to reach out to your account manager or our support team.
Sincerely,
May 16, 2025 - 02:02 UTC
Scheduled -
The Jobpac Connect 2025.1.0 Major Release is currently scheduled for release to all Jobpac customers on Saturday, 24th May. Jobpac will be unavailable between 6pm and 12am (AEST) during this scheduled maintenance window.
This Jobpac update will include approximately 25 new features, and we are also excited to be launching Jobpac Mobile, with its first feature for Time Entry, in line with Jobpac 2025.1.0.
May 05, 2025 - 03:18 UTC
This Jobpac update will include approximately 25 new features, and we are also excited to be launching Jobpac Mobile, with its first feature for Time Entry, in line with Jobpac 2025.1.0.
May 05, 2025 - 03:18 UTC