The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.
If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.
Completed -
The scheduled maintenance has been completed.
Feb 4, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:45 UTC
Scheduled -
Dear Jobpac Connect Customers,
This is to inform you of a scheduled hotfix installation taking place on Wednesday the 4th of February. The installation will be done at 4:45PM and the system will be available during that time.
Details of the changes that will be installed are as below:
Module – Accounts Payable [Fix] Work id in the purchase order scan from Prepare Invoices for Approval dissection screen defaults to a different work id and therefore purchase orders from the current work id are not listed for selection. - Zendesk Problem #2857
Module - General Ledger [Fix] GL Account scan window shows no accounts when only the ‘Cash Account’ checkbox is selected (without selecting ‘Balance Sheet Accounts’ or ‘P&L Accounts’ checkboxes to show only cash accounts). - Zendesk Problem #2054
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations.
Completed -
The scheduled maintenance has been completed.
Jan 25, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 19:00 UTC
Scheduled -
Dear Jobpac Connect customers,
We would like to inform you that our team will be performing a monthly upgrade of the Jobpac Connect Application's infrastructure. This is part of our commitment to continuously improve the software and provide you with the best possible user experience.
The maintenance will take place on 25th Jan from 6 AM AEDT and is expected to last for approximately 6 HOURS. During this time, you would not be able to login into Jobpac Connect.
In this month's maintenance, our team will be performing security and other patching on the infrastructure tier to ensure the security and stability of the system. This will involve updating the operating system and related framework to the latest version, which will enhance the performance and reliability of the application.
We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.