Dear Jobpac Connect users,

We are currently investigating reports of intermittent performance degradation and slowness affecting some users in Jobpac Connect.

Our engineering and cloud teams are actively analyzing system metrics and services and working with the infrastructure providers to identify the root cause. 

We will provide an update as soon as more information is available

Thank you for your patience while we work through this issue.

Regards

Jobpac Connect Team

Dear Jobpac Connect Users,

We are pleased to let you know that the performance degradation issue in Jobpac Connect has been resolved as of one hour ago. System performance has returned to normal levels.

Thank you for your patience and understanding while our team worked through this.

Regards,

The Jobpac Connect Team

Dear Jobpac Connect Users,

We are pleased to let you know that the performance degradation issue in Jobpac Connect has been resolved as of one hour ago. System performance has returned to normal levels.

Thank you for your patience and understanding while our team worked through this.

Regards,

The Jobpac Connect Team

We are actively investigating a service disruption affecting Traqspera. Our engineering team is engaged and working to identify the root cause and restore full functionality as quickly as possible.

Dear Valued Trimble Viewpoint Customers

Service Interruption Affecting Service(s):

November 2, 2026, Traqspera

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

New incident: Investigating

We are currently investigating reports from some users experiencing difficulty connecting to our services.   Our core application systems are operating normally, but an upstream network routing issue is affecting how some connections reach us. Because this depends on your specific internet route, not all users are impacted.

We are actively working alongside our network service providers to resolve the issue as quickly as possible.

We will share another update as soon as more information becomes available.

Service Interruption Affecting Service(s):

Viewpoint for Projects, Viewpoint Field View

Our service providers have determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Dear Jobpac Connect Customers,

We are currently investigating reports from users on server JWIS7 who are experiencing issues loading the dashboard and printing reports in Jobpac Connect.

Our engineering and cloud teams are working closely with our infrastructure providers to identify the root cause and restore full dashboard and reporting functionality as quickly as possible. All other platform operations remain unaffected.

We will share further updates as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this issue.

Best regards,

The Jobpac Connect Team

Dear Jobpac Connect Customers,

We are pleased to advise that the issues affecting dashboard loading and report printing for users on server JWIS7 have been fully resolved.

Our engineering and cloud teams worked closely with our infrastructure providers to implement the necessary fixes, and all system parameters on JWIS7 have returned to normal operation.

We appreciate your patience and understanding while our team worked to address this interruption.

Best regards,

The Jobpac Connect Team

Dear Jobpac Connect Users,

We are currently investigating reports from some users regarding intermittent system slowdowns and being unable to login to Jobpac Connect.

Our teams are actively analyzing server performance and backend metrics to identify the root cause. Some users may experience delayed page loads or slower processing times.

Further updates will be provided as soon as more information becomes available.

Thank you for your cooperation and understanding,

Best regards,

Jobpac Connect Team

Dear Jobpac Connect Customer,

We are pleased to inform you that the recent performance and login issues affecting Jobpac Connect have been completely resolved, and system stability has been fully restored.

Continuous telemetry monitoring confirms that system responsiveness and server load are back to optimal levels, and all core services are operating normally.

Thank you for your patience and cooperation.

Best regards,
Jobpac Connect Team

Dear Jobpac Connect Users,

We are currently investigating reports from some users regarding intermittent system slowdowns and being unable to login to Jobpac Connect.

Our teams are actively analyzing server performance and backend metrics to identify the root cause. Some users may experience delayed page loads or slower processing times.

Further updates will be provided as soon as more information becomes available.

Thank you for your cooperation and understanding,

Best regards,

Jobpac Connect Team

Dear Jobpac Connect Customer,

We are pleased to inform you that the recent performance and login issues affecting Jobpac Connect have been completely resolved, and system stability has been fully restored.

Continuous telemetry monitoring confirms that system responsiveness and server load are back to optimal levels, and all core services are operating normally.

Thank you for your patience and cooperation.

Best regards,
Jobpac Connect Team